Terms of Use

These Terms and Conditions of Use (the “Terms of Use”) apply to the website located at which is operated by Dr. Shivani Khetan. The terms “we”, “us” and “our” used on this website refer to Dr. Shivani Khetan. By accessing our website and/or purchasing any product or engaging a service listed on it, you are using our “Services” and therefore agree to be bound by the following Terms of Use. These Terms of Use are applicable to all users who access this website, including but not limited to browsers, visitors, customers, vendors, sponsors and business affiliates. The terms “you” and “your” used on this website refer to the users of our website. We request you to read these Terms of Use carefully before engaging our Services. If these Terms of Use are considered to be an offer, acceptance is expressly limited to these Terms of Use. If you disagree with any part of the terms then you do not have permission to access the Services.

General Terms

You may access our Services only if you: (i) have attained the age of majority in your state or city of residence, or (ii) have received the consent from your guardian who is a major in your state or city of residence permitting the use of this website. You warrant that you shall not: (i) use any of our product or Services for any illegal Purpose(s) or in any unauthorized manner or (ii) violate any laws in your jurisdiction while accessing our website and (iii) transmit any viruses or any code to our website that affects its functionality. We reserve the right to refuse or cancel your request for purchase of any our products or for engaging any of our Services, at any time and for any reasons including but not limited to breach or violation of any of these terms, product or Services availability, if fraud or an unauthorized/illegal transaction is suspected by us from your end, errors in the description or price of the product or Services and/or error in your request/order. These Terms of Use supersede and replace any prior agreements we might have had with you regarding our Services.

Online Transactions

If you wish to purchase any product (Energy Kit, Book) or engage our Services (Expressive Arts Therapy for Teenagers & Adults, Relationship Counselling, Chakra Healing, Space Clearing, Tarot Counselling, Elder Care Daycare Centre, Clinical Hypnotherapy, Moksha Pata, Sound Healing) made available through the website, you may be asked to supply certain information relevant to your purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any purchase; and that (ii) the information you supply to us is true, correct and complete. We may employ the use of third party services for the purpose of facilitating payment and the completion of purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy. Your credit card information is always encrypted during transfer over networks to enable completion of purchases.

Availability, Errors and Inaccuracies

We are committed to constantly update the Services on our website, and make every effort to display as accurately as possible our Services that we provide. We cannot guarantee that the information found on the website shall be free of typographical errors, omissions or inaccuracies with regards to the description, pricing and availability of our Services. We undertake no responsibility if information made available on this site is not complete or current. We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. A specified update or refresh date listed on the website, does not imply that all information on the website has been modified or updated or is correct.

Contests, Offers and Promotions

Any contests, sweepstakes or other promotions (collectively, “Promotions”) made available through the Service may be governed by rules that are separate from these Terms of Use. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms of Use, the Promotion rules will apply.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Dr. Shivani Khetan and its licensors. The website is protected by copyright, trade dress, patent, trademark, and other intellectual property laws as well as unfair competition laws. No part of our website or its content may not be used in connection with any product or service without the prior written consent of Dr. Shivani Khetan.

Third-Party Content

Our website may contain links to third party websites or services that are not owned, affiliated or controlled by us. We assume no responsibility for the materials or services of any third party websites. We undertake no responsibility for any content or services being offered by any such third-party or its website. We strongly advise you to understand the terms & conditions and privacy policies of any third party websites, which you access via our website, before making any purchases on such third party websites. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party websites or services. Any grievances or concerns regarding third party websites shall be directed to the concerned third-party only.


You agree to defend, indemnify and hold harmless Dr. Shivani Khetan and its licensees and licensors, affiliates and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of (a) your use and access of the Services, by you or any person using your account and password, or (b) your violation of any law or the rights of a third-party and (c) a breach of these Terms of Use.

Limitation of Liability

In no event shall Dr. Shivani Khetan, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from: (i) your inability to access or use the Services; (ii) any conduct or content of any third party on the website; and (iii) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed its essential purpose (iv) inability of our products or Services to meet your personal expectations, or match the impact they had on our other users. In jurisdictions that do not allow the limitation of liability, our liability shall be limited to the maximum extent permitted by law.


Your use of our Services is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, durability, fitness for a particular purpose and non-infringement or course of performance. Dr. Shivani Khetan, her affiliates, and its licensors do not warrant that a) the website will function in an uninterrupted and secure manner; b) any errors or defects will be corrected; c) the website is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Governing Law

These Terms of Use along with any additional agreements we provide you our Services shall be governed and construed in accordance with the laws of India and jurisdiction of Noida, Uttar Pradesh in relation to any dispute, disagreement, proceedings or legal claim of any nature relating to these Terms of Use.


Our failure to enforce any right or provision of these Terms of Use will not be considered a waiver of those rights. If any provision of these Terms of Use, or a part of it, is held to be invalid or unenforceable by a court, the remaining provisions of these Terms of Use will be enforced to the fullest extent as permitted by applicable law.


We reserve the right, at our sole discretion, to modify or replace these Terms of Use at any time. The responsibility to check our website for changes from time-to-time lies with you. By continuing to access or use our Services after any revisions to the Terms of Use become effective, you agree to be bound by the revised terms. Pricing of our Services are subject to change without any prior notice. We reserve the right to alter or suspend a service at any time. We shall not be held liable by you or any third-party for any alteration, price change, or suspension of Services.


In certain exceptional circumstances, including but not limited to, unavailability due to illness or other commitments, inappropriate behavior by the client, actual or potential conflict of interest, or any other reasons, we can decide to terminate the Services being provided to you early or refuse to provide our Services to you in future. In such a scenario, you will be given reasonable notice of termination by us where practicable and will be refunded any advance payments made for Services not yet provided as per our Refund Policy.

Refund Policy

Refund Policy for Services (Other than Mudita Day Care Plan) being offered by us: You may request cancellation of session of any of our services that you might have booked by sending us an email at []. If you have made an advance payment and you request for cancellation of service:

  • At least 72 hours prior to the first session, full refund of the payment will be processed;
  • Less than 72 hours prior to the first session, refund of [80]% of the payment deposited will be processed;
  • If cancellation is requested, at any time after the first session has been conducted, proportionate refund will be given only for the remaining number of sessions.

Refund Policy for Mudita Day Care Plan: If you have booked our Mudita Day Care Plan and wish to cancel your booking, you may place a request for cancellation by ending us an email at []. If you have made an advance payment and you request for cancellation then proportionate refund will be given for the balance period and services not rendered, solely at our discretion. Mode of Refund: For payments made via Credit Card / Debit Card / Net Banking / Digital Wallet, Refund will be processed to the same account used for making the payment. The processing time for refund will be 7-10 business days. For Cash payments, Refund will be transferred to the bank account specified by you within 7-10 business days. Please Note: The timeline given for refund as mentioned hereinabove is only indicative, it may change as per the business policy.

Contact Us

If you have any questions about these Terms of Use, please feel free to contact us at [].